The service offers:

• A fully trained network of experienced mediators
• Neutral venues
• Training opportunities
• Information on legislative requirements and good practice
• Consultancy services

The service involves:

• A child centred approach to resolving disputes and disagreements over Additional Support for Learning (ASL)
• An emphasis on building trust and understanding to promote effective parent/ professionals partnerships.

A RESOLVE: ASL mediator is a trained independent and neutral third party who will:

• Work with services and families to resolve disputes
• Assist in communication and encourage mutual understanding
• Assist the parties to arrive at the outcomes/agreements themselves
• Establish a basis for effective parent/professional partnerships
• A RESOLVE:ASL mediator does not make decisions or recommend solutions.

The service is free for parents/ carers and children and young people.

From 2011, Resolve:ASL also offers workplace mediation as a successful way to resolve conflict and disagreements in your workplace setting. 

Our services can be purchased on an annual contract basis or for workplace mediation on a individual basis.  Get in touch with us to discuss the service that you require to meet your needs and your budget.

Find out more about the mediation process.